Therapy Agreement

Therapy is a significant investment of time, resources, and an emotional commitment. The Therapy Agreement lets you know what to expect from me and what is expected of you. This helps support our work together.

Appointments

The session will last for 50 minutes. If you're late or delayed it will not be possible to extend the session beyond the usual finishing time.

I am currently unable to offer double length or fortnightly sessions.

Fees

The agreed fee for each session is payable weekly or monthly in advance of the session. Fees are payable via bank transfer:

If two or more sessions are unpaid without prior notice, we will need to discuss this. If you are experiencing financial difficulty, please discuss this with me at the earliest opportunity so we can review our agreement and explore a payment plan. I reserve the right to pause or terminate therapy until the outstanding balance is cleared.

I review my fees yearly.

Client Cancellation

It is essential in effective therapy to establish and maintain regular contact. If for any reason you miss several or frequent sessions, we will need to discuss this.

I charge the full session fee for unplanned cancellations, as the time is reserved exclusively for you. If I have sufficient notice of the cancellation and can reschedule, I will. 

I recognise the need to take holidays. So long as I have at least two weeks’ notice, I offer up to 6 Holiday Cancellations per year (a ‘year’ starts from the date of the first session) at a £15 admin and retainer fee. Other weeks missed beyond that will be charged in full.

Therapist Cancellation

If I am unable to attend you will not be charged and I will endeavour to give you as much notice as possible and/or try and rearrange the session for another time. I take off 6 weeks of annual leave a year. I give clients at least two weeks’ notice for planned holidays.

Ending

We have agreed that the sessions will continue on an open-ended basis for as long as our work is useful for you. At session 6 we will review our work together and decide to either complete therapy or continue with ongoing sessions. 

In some cases, therapy that ends abruptly can have a detrimental effect on the long-term impact of the work. We will therefore agree a finishing date between us as appropriate.

If we have worked together for longer than 12 months, I recommend a 6-session notice period before ending the work. For less the 12 months, a 4-session notice period and less than 3 months, a 2-session notice period.

Personal Information

Please let me know of any updates to your personal information such as phone number, address, medication and details of your GPs name and address. I will retain this information only as long as our work together continues after which time it will be deleted.

Data Protection & Privacy

In accordance with the Data (Use and Access) Act 2025, any records of our sessions and personal information will be kept confidential and held in secure manner. I am registered as a Data Controller with the Information Commissioner’s Office (ICO) under registration number ZC242268. You can verify this status at any time on the ICO Register of Fee Payers.

Confidentiality

The contract between us is confidential. I will not disclose any information to a third party unless I consider there to be a threat to your own safety or to the safety of others, or if I am obliged to do so by law. If I do need to disclose information for these purposes, I will try to do so in discussion with you and with your prior consent.

My governing body the BACP requires me to have appropriate supervision for all clients. They follow the same guidance regarding confidentiality.

Complaints

I abide by the BACPs ethical framework and professional conduct procedures. If at any time a cause for complaint arises that cannot be resolved between us, you may have recourse to the BACP Independent complaints procedure.

BACP number: 415251